stuck? ask away.
Answers to what people ask most, and how to reach a real person when they don’t help.
learning
Where do I start?
If you’ve never written code, start with Start Here: short lessons on what code is and how a computer follows it. Then pick Python, or HTML if you want to make a web page.
Do I need an account?
Not to learn: every lesson is open. A free account remembers what you’ve finished, records the level checks you pass and keeps the sites you build.
Is it really free?
Yes. There’s no trial, no card and no paid plan.
Which level should I pick?
Level 1 is for people who have never written a line of code. Level 2 is for people who can already write small programs with variables, decisions, loops and functions. Level 3 is for people who build things on their own.
Can I learn on my phone?
Yes. Lessons and the code runner work in a phone browser. A bigger screen is easier once programs get longer.
your code
Where does my code run?
In a sandbox inside your own browser tab. It never runs on our servers and it can’t reach your account.
My code won’t run.
Read the note under the output: common errors are explained there in plain English. If nothing happens at all, update your browser or try another. The runner needs a recent Chrome, Edge, Firefox or Safari.
Is my code saved?
Code you type in a lesson isn’t saved. The playground keeps your last code in this browser only. Sites you make in build a site are saved to your account.
your account
I forgot my password.
There’s no reset by email yet. Write to help@gwecode.com from the address on your account and we’ll help you back in.
How do I change my name, email or password?
Change your name or password in account settings, once you’re signed in. To change your email address, write to us from the old one.
My progress isn’t saving.
Progress only saves while you’re signed in. If you are and it still doesn’t save, write to us with the lesson’s link.
How do I stop Gwecode recording my visits?
Switch tracking off in account settings. The privacy notice explains what’s recorded and how to have it erased.
How do I delete my account?
At the bottom of account settings. It takes your progress and sites with it, straight away, and can’t be undone.
write to a real person.
help@gwecode.comhelp with your account
Write from the email address on the account, so we know it’s yours.
ask about an accounta security problem
Please don’t test it on other people’s accounts. Our security.txt says how to report it.
security.txtBy post: WOM STUDIO LTD, Unit 20, Port Talbot Business Units, Addison Road, Port Talbot, SA12 6HZ, United Kingdom.